Frequently Asked Questions

When is the best time to start a backyard renovation in Ontario?

The best time to begin planning is fall or winter, with construction starting in spring or early summer. This allows enough time for design, permits, and booking before peak season.

How much does a custom pool installation cost in Ontario?

Pool pricing depends on size, materials, and features. On average, custom in-ground pools start at $60,000–$150,000+, especially when paired with interlock patios and landscaping.

Do I need a permit to install a pool or build a backyard structure in Aurora or York Region?

Yes, permits are required for in-ground pools, retaining walls, decks, and major hardscaping. Aurora Interlock & Pools Inc. manages all permits, inspections, and approvals for you.

What’s the difference between interlock and poured concrete?

Interlock pavers are more flexible, resistant to cracking, and available in more styles than concrete. They're ideal for Ontario’s climate due to freeze-thaw flexibility and easy repairs.

How long does a pool or interlock project take to complete?

Pools: 6–8 weeks
Driveways & patios: 1–3 weeks
Full backyard transformations: 8–12+ weeks
Timelines may vary based on project complexity and weather.

What areas do you service?

We serve:
✔ Aurora
✔ Richmond Hill
✔ Vaughan
✔ Newmarket
✔ King City
✔ Bradford
✔ Markham
✔ Greater Toronto Area

Can I see a 3D design of my backyard before we start?

Yes! We provide professional 2D layouts and 3D design renderings before construction so you can visualize materials, layout, lighting, and functionality.

What kind of materials do you use for interlock and hardscapes?

We use high-quality brands like Unilock, Techo-Bloc, and Permacon, offering a wide range of colours, styles, and finishes to match your aesthetic.

Do you handle the entire build, or subcontract the work?

All of our work is done in-house by our trusted team. We do not subcontract, ensuring quality, communication, and accountability from start to finish.

How durable are retaining walls in cold climates like Ontario?

Our retaining walls are engineered with proper base preparation, drainage, and materials suited for Ontario’s freeze-thaw cycles, ensuring long-lasting structural support.

What’s included in a full backyard transformation?

A typical full project may include:
-   Custom in-ground pool
-   Interlock patio, walkway, or driveway
-   Deck or pergola
-   Landscape design + planting
-   Retaining walls, lighting & more
-   We offer a fully managed design-build experience in-house.

How do I maintain my interlock patio or driveway?

Routine sweeping and occasional pressure washing help maintain interlock surfaces. We recommend polymeric sand refills every few years and optional sealing to protect colour and texture.

Can you design around existing features or sloped terrain?

Absolutely. We specialize in grading, retaining walls, and custom planning for sloped lots or pre-existing structures.

Do you install low-maintenance landscaping?

Yes—we design gardens with native plants, low-water shrubs, and seasonal interest while keeping upkeep easy. We also offer sod installation, mulching, and planting services.

How far in advance should I book my project?

We recommend booking 3–6 months in advance, especially for spring and summer builds. This ensures time for design, revisions, permits, and scheduling your ideal start date.

Do you offer warranties?

Yes. We provide a 2-year workmanship warranty on all hardscape construction and stand behind every build with pride and quality assurance.

Can I phase my backyard project over multiple years?

Yes. We can create a master plan and complete it in phases based on your budget and timeline—starting with essentials like interlock or pool and adding landscape or carpentry later.

What type of clients do you work with?

We work with homeowners who value quality, design, and durability—whether they’re building a new home, upgrading an older property, or investing in a complete outdoor lifestyle space.

Do you install landscape lighting?

Yes, we offer integrated low-voltage lighting solutions for walkways, patios, stairs, pools, gardens, and more—designed for safety, ambiance, and visual appeal.

How do I get started with Aurora Interlock & Pools Inc.?

Start with a free consultation. We’ll schedule a site visit, discuss your ideas, and begin developing a design and proposal that fits your vision and investment.